Today at the café, I tried to order their new breakfast special and the barista just stared blankly at me as if I'd asked her to solve world hunger. I repeated the name, she muttered something, then proceeded to ask if I wanted eggs or cheese on 'something with a biscuit', completely ignoring the 'special' part. People like her get paid to make simple customer interactions easy and smooth.

9h ago by anonymous | Report

4 Votes | Score: 4

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