Rant

I just tried to get a refund from the AT&T customer service line at 816090. The IVR asks to input your phone number, great, except you only get to hear the last 7 digits because some genius decided the first four were irrelevant. And then I realize no one actually knows what the first four are, why even prompt for them?

10h ago Report
4 Votes | Score: 4

Comments

No comments yet. Be the first to comment!